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HomeNewsNBRHC partners with SeamlessMD to tackle COVID-19 surgical backlog

NBRHC partners with SeamlessMD to tackle COVID-19 surgical backlog

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North Bay Regional Health Centre (NBRHC) is enhancing its delivery of digital care.

NBRHC officials say they’re participating in Ontario Health’s ongoing initiative to mitigate COVID-19 surgical backlog by providing proactive care for patients with the local launch of SeamlessMD.

To start, the digital platform will support surgery patients undergoing hip, knee, colorectal and hysterectomy with personalized education, progress-tracking and post-op symptom monitoring using their own device (smartphone, tablet or computer).

Officials say while recovering from surgery at home, patients will be able to access education and self-report data such as pain scores, symptoms, range-of-motion, and share photos of their wounds through the platform remotely. Meanwhile, providers can monitor patients on dashboards and receive alerts for serious concerns, allowing for faster intervention from the care team if necessary.

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“The COVID-19 pandemic has highlighted the importance of remote patient engagement and monitoring solutions going forward,” says Dr. Neva Fantham-Tremblay, Medical Director of Surgery & Head of Service for Obstetrics. “SeamlessMD provides a very user-friendly platform that allows us to effectively guide and monitor our patients to ensure they remain on-track to recovery.”

“We are excited to collaborate with North Bay Regional Health Centre, a healthcare system providing outstanding leadership in health care innovation,” shares Dr. Joshua Liu, CEO at SeamlessMD. “SeamlessMD will continue to support the organization as they continue to keep patients top-of-mind, as they expand their delivery of digital care journeys from hip and knee to colorectal and hysterectomy.”

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